Harborview Investigations

Frequently Asked Questions

Harborview Investigations 
Frequently Asked Questions

We understand that engaging a private investigator often comes with questions and concerns. In this section, we address the most common inquiries about our services, methods, and professional standards. 

No, you should never engage the service of a private investigator who does not provide a written Retainer Agreement. A Retainer Agreement is crucial for several reasons:

    1. It establishes clear expectations and terms between you and the investigator, outlining the scope of work, payment terms, and other important aspects of the investigation.
    2. It protects both parties by defining the business relationship and the specific performance required from both the client and investigator.
    3. The agreement binds you to the terms, conditions, and payment in exchange for the completion of investigative services.
    4. It typically includes important details such as hourly rates or flat fees, policies on retainer exhaustion and refunds, payment methods and terms, and rates for additional services and more.
    5. A written agreement helps avoid misunderstandings and potential disputes later on.
    6. It provides legal protection for both parties and ensures that all aspects of the investigation are conducted ethically and within legal boundaries.

A reputable private investigator should be willing to provide a clear, straightforward Retainer Agreement, typically 2-3 pages long, written in clear language. This document is essential for establishing a professional relationship and protecting your interests throughout the investigation process.

Private investigators offer a wide range of services, including:

  • Background checks
  • Surveillance
  • Missing persons searches
  • Corporate investigations
  • Infidelity investigations
  • Asset searches
  • Fraud investigations
  • Computer forensics
  • Skip tracing
  • Insurance claim investigations

Yes, private investigators are legal in most countries, including the United States. However, they must be licensed in many jurisdictions and are required to operate within the bounds of the law.

Consider the following factors:

  • Experience and resources in your specific type of case
  • Clear communication and professionalism
  • Transparent pricing and contracts
  • References or reviews from past clients
  • Licensing and credentials

The more information you can provide, the better. This might include:

  • Full names and aliases
  • Date of birth
  • Last known address
  • Social Security number (if applicable)
  • Photos
  • Any relevant background information about the case

The duration of an investigation can vary greatly depending on the complexity of the case and the required services. Some cases might be resolved in a few days, while others could take weeks or even months.

No, these activities are illegal without proper authorization (such as a court order).

Professional investigators are trained in discreet surveillance and information gathering. In most cases, the subject will not be aware they are being investigated. However, we cannot guarantee complete anonymity in all situations.

Information gathered legally by an investigator can often be used in court. However, the admissibility of evidence depends on various factors and should be discussed with your attorney.

We take client confidentiality very seriously. All client information and case details are kept strictly confidential, as required by law.

Yes, we provide regular updates to our clients. The frequency and method of these updates (e.g., phone, email, in-person meetings) can be agreed upon at the start of the investigation.

While we strive for success in every case, sometimes the desired information simply isn't available or can't be legally obtained. In these cases, we provide a detailed report of our efforts and findings, and may suggest alternative approaches if applicable.

(800) 497-1488
[email protected]
Monday - Friday:
9:00am to 4:30pm
Closed on Holidays
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